Additionally...

- 100% mileage bonus on flight miles (same as Prem Ex)
- "special" 800# for reservations (with people who answer the phone that aren't that special nor make you feel that you're that special; ahh, if only if were like AA's EXP line, but I digress)
- special inventory of coach award inventory (NY) for award travel
- special/dedicated e-mail address for customer service inquiries/concerns