FlyerTalk Forums - View Single Post - Hilton Garden Inn Hong Kong Mongkok {HKG}
Thread: Hilton Garden Inn Hong Kong Mongkok {HKG}
View Single Post
Old Feb 12, 2017 | 10:38 pm
  #163  
storewanderer
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Mar 2011
Location: Window Seat
Programs: National Executive, HHonors Gold, IHG Platinum, Hyatt Visitor
Posts: 3,077
Hard to believe this property is so screwed up. New construction. First Hilton Garden Inn branded property in Hong Kong... Conrad Hong Kong sets the bar high but this property is not even getting the basics right.

Hilton Corporate? Does anyone care about these issues? Fire alarms going off at random times for no reason are unacceptable to all guests and should have been fixed after about the third day. Improper delivery of HHonors Benefits likely only impacts a small segment of customers but those are frequent customers so that should be important to Hilton Corporate too.

Where were the trainers when this property opened?
storewanderer is offline  
Reply