FlyerTalk Forums - View Single Post - Refundable, fully flexible tickets - but with penalties / fees
Old Feb 11, 2017 | 5:15 pm
  #38  
ijgordon
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Originally Posted by milypan
If we want to be pedantic about it, technically every ticket is refundable, subject to a cancellation fee that is less than or equal to the original fare paid.
Um, no. Real nonrefundable tickets are not refundable. You can't get your money back. You. An use the remaining value, sure but that's absolutely not the same thing as a refund.

Originally Posted by SNA_Flyer
Agreed, I don't think the average person should need to read through hundreds of lines of fare rule gibberish to determine the fees involved. The airlines should be presenting this clearly in the booking process.
Agreed. This is why there is a DOT complaint path, and then a small claims court if one feels they've been agrieved. I don't know if that would be successful, but it might be worth a try. Let AA try to defend their definition of refundable and their fine print.
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