What Does "No Blackouts" Mean?
So, the Hawaiian website and the credit card both tout no blackouts, and the Hawaiian award chart misleadingly suggests that flex awards are available when the two saver categories are not.
What does "no blackouts" mean? I just texted with HI and they note that all awards are capacity controlled, and the website clearly says that too. Looking at award flights around the holidays and it's pretty clear that there are no mileage tickets on many days and never were. Does "blackout" have some meaning that makes this legit? Like, "well, we're not saying we'll never release award space on that date, but we'll only do it revenue management makes it so that it makes sense"? It's their program, they can do what they like, but it seems to me pretty clear they are attempting to mislead people into spending on the card with coming very close to the line of suggesting last seat availability but without disclosing the actual truth.