Originally Posted by
itsallgood
Thanks; I've stayed at the same HR ~4x/mo for the last half a year and haven't heard anything from them (I'm sure it will take quite a bit longer than 6 months to move into the top 50 category). Most of the time, I'm asked at check in if this is my first time at the property so I have my doubts that FDCs look at one's stay history.
Given alleged capabilities of Hyatt's software, I find it rather strange when front-desk doesn't recognize that I'm not a new guest. It happens more often than not and even when that hotel was my last stay a week ago