Originally Posted by avneeshj

The Citi Prestige concierge desk seem to be using hotels.com as their booking partner. I recently made a 4th night free booking and the confirmation email I got was from hotels.com with some code applied to take off only the room charges from the 4th night off the final bill (taxes were for the entire 4 nights). I have since then seen that using hotels.com and checking prices is usually a good indicator of pricing and availability of what the concierge can see. I tried directly asking them and they refused to confirm they were using hotels.com.