We recently stayed at the San Jose Fairmont booked using the Chase Luxury Travel portal which includes a $50 food/drink credit and breakfast for 2. These 2 benefits were acknowledged upon check-in and we were told to go to the Fountain Restaurant the next morning to get complimentary continental breakfast. Upon arriving at the restaurant, we were told that they didn't have a continental breakfast. The waitstaff were very confused and we never got an answer. We only spent about $50 so I'm not sure how this would have been resolved. I'm wondering if anyone has come across this problem and how it was addressed as our next 4 stays at the SJ property are with these benefits. Obviously I'll ask them upon our next check-in, but it seems odd that the front desk would offer a free item that doesn't exist.