Guess I'm in the minority but I liked this bag. I travel with lots of electronics as I can't use work laptop for personal use at all so I have laptop, iPad, iPhone, separate charger, etc. I love the cup holder as I seem to find myself talking on the phone while walking through airports all the time. I have an external cup holder that attaches to my current bag but it's clumsy. I also like the hardshell case and don't miss outside pockets. I might be in the minority but just wanted to say, for me, this looks promising.