Originally Posted by
opalfruit
Hi folks.
I was denied access to fast track security at MAD T4 flying on LATAM in J and as a Oneworld Emerald. Is this correct?
Surely not?
Not sure if I was on the same flight as you but I was also denied Fast Track in MAD on 4th Feb flying J and being LATAM Black as well. The male stall just keep repeating "Iberia only, LATAM No" and the female staff was just outright rude by saying "That's it, GO!" Really bad experience in an otherwise lovely trip.
Strange thing is that when looking at past history in the Lounge, Ben Schlappig from OMAAT had Fast Track access on the same route just a year ago.. something must have happened this year.