Originally Posted by
kmandrew
Just booked 2 AA 12.5k award tickets on AY857 HEL-ZRH, as an OW Sapphire will I be able to call to get seats n/c; also I have never flown AY, how does boarding go - First, Emerald, then us?
Thanks
First question: Yes, you can choose your seats free of charge (contact customer service).
Second question: Boarding procedure varies. However, the official boarding policy is as per boarding groups and I believe you belong to group 1. Someone with AY Gold / OW Sapphire can confirm this?