You are not alone.
I commute btwn JFK and LAX weekly and experience issues with macbook and ipad on FlyFi.. Everyone else on a non-mac around me has no problem.
I tried to get help onboard without success. Then tried to email to get help directly from the FlyFi provisioning company Exede who did not bother to answer the call for assistance.
After two back to back trips without any connectivity, multiple hard resets, regrettably I stopped flying JetBlue Mint and jumped back to AA. At least the gogo, albeit painfully slow, seems to work consistently for staying in touch with the ground.
Really wish JetBlue and Exede would address the unreliability.
Last edited by cyber1k; Feb 4, 2017 at 10:21 pm