FlyerTalk Forums - View Single Post - High number of complaints on Singapore Airlines new Premium Economy product
Old Feb 4, 2017, 4:11 am
  #15  
FN-GM
 
Join Date: May 2010
Location: Australia
Programs: SQ & QF
Posts: 1,302
Originally Posted by SQ325
I think that the major issue with is the price tag.

And probably passengers expectations. Its PEY after all, but it seems that some customers are expecting to find a biz-class product.

And to be fair to SQ: I think they are not the only one struggelling with selling their PEY product. CX adjusted their seating arrangements, TK if iam not wrong entirely scrapped their PEY, LH seems also to have mixed demand.
I 100% agree with this post. The product is ok, but its just too expensive.
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