Originally Posted by
wenzlydale
As I mentioned, I'm new to Airbnb.
For what we wanted (10 night stay, 6 persons), it seemed much better to rent a house than stay in a hotel.
I'd like to persevere with Airbnb, but will probably break our vacation into 2 reservations to minimise a repeat situation (if it's as rare as I'm now led to believe).
2 Questions :
1 - How do I complain to Airbnb about my experience ?
2 - Is it easy to filter 'Superhosts' in my new searches ?
1. like the above poster said, file a complaint through the airbnb website. They will get back to you. If not, try
[email protected].