FlyerTalk Forums - View Single Post - Buy on board: Experiences and reactions from BA's shorthaul economy service
Old Feb 3, 2017, 8:05 am
  #1073  
Dicksbits
 
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Originally Posted by vibguy
Band 1 flights yesterday. Everything went very smoothly. Service done in less than 5 minutes both ways. No takers both ways. 80% full cabins in ET. Only one attempt in first ET row to get a coffee but after the person understood he had to pay for it he declined. No tap water requested, no water distributed. A few people eating their own food (sandwich, fruit). No interaction with the crew, even no welcome on board and no apologies by the pilot for the delays (both flights). Everything did feel cheap.
They're trashing the brand, they really are...can't wait to report back from LPA flight tomorrow. As a Gold I've been bumped out of exit row 11 into row 26. Will have a bird's eye view..
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