FlyerTalk Forums - View Single Post - Executive Club mess-up with Qatar: solutions?
Old Feb 3, 2017 | 12:03 am
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Danusa86
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Join Date: May 2011
Location: Italy
Programs: BAEC Gold, TK Elite Plus, AZ Executive, LH Senator, SK Gold, Hilton Diamond
Posts: 317
Executive Club mess-up with Qatar: solutions?

I have just flown on a business class trip to Hong Kong on Qatar Airways. For some reason they have messed up my EC membership number after having to rebook my itinerary due to a delayed flight. Since the number I had provided was not clearly printed on the first boarding pass, somebody manually inserted the wrong number on the subsequent ones, in particular one 9 and one 6 have become 2 0s.

As a result I am not sure whether I'll get my miles. I told Qatar more than once and they claim that the number inserted is the correct one but for some reason both on the re-printed boarding pass and on the online booking, the wrong one still appears.

"Don't worry, you've got the right one in, just the system wouldn't show it".

It sounds a bit "weird" if you ask me. Right now it's been 4 days since the flight and nothing appears on my EC statement.

Should I contact BA for this? what are your suggestions?
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