Originally Posted by WWads

I'm sure that food prep, like most other parts of cabin service, is heavily dependent on the crew. Rude, surly crews generally serve bad food, while the good ones serve food as it should be. Not following cooking instructions, allowing heated food to sit, poor plating.

I think to a RT to LHR I took last year. Same entree on the outbound and return. The awful ATL crew made it borderline inedible, while the return MSP crew served one of the best filets I have ever had in the air.