FlyerTalk Forums - View Single Post - Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Old Feb 2, 2017 | 8:43 am
  #1346  
59Impala
formerly a193991
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50 Countries Visited
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10 Years on Site
 
Join Date: Dec 2014
Location: ZRH - Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX FTL, former LX SEN; AA LTG
Posts: 5,121
Has anyone noticed a change in room descriptions on the individual hotel pages?

For GH Tampa Bay, every suite was nicely described. Now, there is only one picture of the bedroom and 5 bullet points for the room description

• One king bed
• 700-1,300 square feet of space
• City and/or bay views
• Pull out sofa in select rooms
• Separate parlor or living space

https://tampabay.grand.hyatt.com/en/hotel/rooms.html

I wonder if this opaque logic is being used in view of WoH in order not to show which room types are actually available and potentially used for an upgrade upon check-in for Globalists?

On another note, I was able to upgrade to a suite in March, and I can call back once the certificates have been deposited in my account after March 1. I called the hotel directly, it did not work through the diamond line. The confirmation e-mail shows a Premier Suite.

Last edited by 59Impala; Feb 2, 2017 at 8:45 am Reason: added confirmed Suite type
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