Originally Posted by freeupgrade
I just have one question ( well, 2 actually):
Why on Earth are you people putting up with this co.com garbage? Really, its a disgrace.
Today I booked a free ticket in F from DFW-HNL on AA leaving Saturday May 1
(yes - this Saturday). This took all of 5 minutes (including seat selection) to complete.
Aloha...

It's usually pretty good, but there are some quirks that need fixing - like AA.com's propensity to zero out accounts once (or twice) a month.
I booked a standard EWR-GLA BF award this month in just a few minutes.