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Old Feb 1, 2017 | 9:41 am
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OttoMH
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"Have BA lost the plot?" - LinkedIn Article
I did a search but couldn't see this was already posted. Interesting article on LinkedIn from the former MD of Costa Express. Lots of fairly high profile commentators from B2C. Not an intentional BA bash from me, but it seems FT sentiments are noticed outside FT!

https://www.linkedin.com/pulse/have-...t-scott-martin
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