Originally Posted by
intuition
liamvad, if you can't get in touch with Finnair using the previous suggestions, you might want to go to
https://www.finnair.com/int/gb/refund
and select "Travel extras" as refund type and then the best fitting option seems to be "Finnair was unable to seat me in a suitable alternative seat. "
Hi,many thanks for that,I have filled in a customer feedback form,and am awaiting to see if I actually get a reply,Finnair do not seem very good at customer relations??The 'live chat' thing just keeps me waiting with no response.Thanks again.^