FlyerTalk Forums - View Single Post - Yet another rant about EBCI & seat saving (was Sw airlines reputation crashing)

Jan 31, 2017, 12:31 pm

#121

Hank Moody

Join Date: Oct 2010

Posts: 141

I challenge the notion that profitability and fairness are mutually exclusive. Angry customers don't help the bottom line.

Quote:

Originally Posted by nsx

There's your problem. Operating a business is about making money, not about being right or fair.

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