Originally Posted by civicmon
In a case like that, the guy's hands are tied as illogical as it sounds.
At least he did you the favor and said that you could extend it and he'd make sure you got the same room, just gotta go through bizarre loopholes to have it done.
Indeed, I don't blame the guy for it; not at all. I did my stint in retail when I was younger, I know all the absurd systems you have to end up apologising for...