FlyerTalk Forums - View Single Post - FlyFi...am I the only one who has issues?

Jan 30, 2017 | 9:10 am

#11

bevnetcraven

Join Date: Jan 2014

Programs: JetBlue Mosaic

Posts: 91

Quote:

Originally Posted by DAS02135

I have the same problem on almost all a321 flights. In fact I'm having it now on the BOS-LAX flight!

I can rarely get any websites to load on my laptop on the a321, except sometimes the BBC. It says I'm connected and info on the flyfi page does get updated like flight status.

Everything works when I use my iPhone.

Any ideas for how to get my laptop to work? I tried reconnecting to the network, restarting the computer, and even installing the windows updates that have been promoting me for a couple weeks just in case.

Tweet @jetblue and they'll give you a credit. Doesn't get it working, but still...

On that, I'm pretty sure there is no way to fix this by changing things on your laptop...service is tied to your physical MAC address. JetBlue / their provider needs to offer a logout or "reset" option.

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