Originally Posted by
travelsg
I know this is a really old thread.. but i'm in similar situation now (want to book a reward room for my parents without me present).. After completing the reservation, I cannot find a place to add guest name.. Nor is there a comment section (maybe there was one during the booking, but now it's probably too late).. Does anyone know what the new process is?
TIA
Rewards bookings are not changeable in general, in reality they are when it comes to adding names. It's likely you have booked for one, go to the res listing in your profile, click change then increase adults to 2, check for availability and then change the reservation. You then need to get back to profile home page, then click reservations, then your award res and click change, you should now see "add name" as one of the clickable entries.
Don't use the change booking link in the confirmation email, the above process does not work if that link is used.