FlyerTalk Forums - View Single Post - Upgrades at check in
Thread: Upgrades at check in
View Single Post
Old Jan 29, 2017 | 10:06 pm
  #15  
extramileage
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Aug 2013
Location: DXB
Programs: EK, CX, AA, DL, UA, MAR, HGP, Amex
Posts: 1,211
Not really new...

I've experienced the "standby upgrade" perhaps 3 times over the past twelve months. Asked at check-in and was told "maybe possible" even though I knew space was available. Once at JFK, for example, I was told to fill out a slip of paper authorizing the upgrade. Upgrade was eventually processed in the lounge or at gate. Just last night, my spouse was told to try on board!

IIRC, each of these experiences were at outstations, so don't know if it's partly a question of contract staff not having authority or not knowing how to do it without the EK supervisor.
extramileage is offline  
Reply