Originally Posted by
travelsg
I know this is a really old thread.. but i'm in similar situation now (want to book a reward room for my parents without me present).. After completing the reservation, I cannot find a place to add guest name.. Nor is there a comment section (maybe there was one during the booking, but now it's probably too late).. Does anyone know what the new process is?
TIA
Yes other more recent threads abound on this topic
1. Correct/Official way is for the points donor to ring IHG Helpdesk, go through account verifcation Q+A process, and then book in other persoins name(s)
...End result is helpdesk deduct points from donor account, and makes reservsation in name of provided "Staying Guest"
...Also the IHG Membership Number/Status of staying guest can be added, useful if a higher status than donor. Although award nights bt t+c have no benefit/upgrade entitlement incidental spend should earn points even on award nights
2. For ease of booking for family, most donors simply search on room for TWO ppn, which alas books in Donors Name, then whilst booking you can click "additional guest link line", the box appears to add one additional guest name
3. IHG are cracking down on reselling of award nights, cetain geograhical countruies/IHGers need to ring IHG up to have "additional Guest" permitted at least 7days before first night of a stay.... read for either Greater China hotels and/or Greater China @reward members