Originally Posted by
MrAndy1369
Where is AA's acknowledgement of the newly banned seven countries? I don't see it anywhere on AA's website. UA and DL both has posted waivers/information on their websites.
Not impressed with AA at all. DL's response was the most classiest:
But I'll hold judgment until AA posts something. Probably veering into OMNI land, but what's happening (executive orders banning entry) is completely deplorable and really unfair to those people from the banned countries.
Edit: I don't mean to sound harsh on AA. It's just that the two other legacies (DL and UA) posted messages. I understand it may be a Saturday, etc., I really do, but the lack of care AA seems to be showing about this issue is bothering me.
Originally Posted by
flyerCO
Most don't provide passport info at booking. Thus it's really impossible for AA TO know who to contact.
Also, for passengers (especially middle class people) from those affected countries usually do not have internet access like people in the U.S. Posting information on a website may not be effective means to communicate with those passengers affected. DL posting such information on their website may look classy for people in the U.S., but people in those affected countries such may not be the case.