Originally Posted by
Happy
OK will dispute it for the team when we get home.
It is a Chase card. Anybody has experience in the online dispute process on being DCCed? If it can be done online effectively it would be great.
Yes, it can be handled online. Actually, Chase used to (or still might) have something about "if this is about the billed currency, choose this option". I think that would show up if you had selected that you were overcharged/charged an incorrect amount. I would say, "I am requesting a Reason Code 76 chargeback to be billed for the transaction in local currency. The merchant refused to honor my currency selection at the time of purchase, and I was not offered a choice."