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Old Jan 26, 2017 | 4:53 am
  #6  
FGunawan
 
Join Date: Aug 2015
Location: Wellington/Jakarta
Programs: Accor+ Platinum, Honors Diamond, SPG/MR Gold, IHG, KrisFlyer, Airpoints, Qantas FF, Enrich, SkyMiles
Posts: 480
Originally Posted by ququin
Hi everyone,

I have been thinking to use my stay plus since its going to expired on 31st Jan 2017, I am a Platinum member, so recently I stayed in Pullman Jakarta Central Park with my stay plus, to my surprise no Platinum benefit at all, no room upgrade, no lounge access, I said "OK but at least can you give me premium internet access?" the respond was "sorry since you are staying with stay plus voucher, we cant give you anything". I believe we all want a better return for our money invested in accor plus which include our stay plus...
That came as a big surprise for me - and I thank you so much for sharing this. As it happens I did book there - Pullman Jakarta Central Park - using Stay Plus for Thursday night next week. They always treated me well so I assumed this time would not be different.

After I read your post, I called the hotel to confirm this and to ask about my reservation. They did confirm that there will be no platinum benefits conferred at all for bookings using Stay Plus. I even tried to get granted access to the club lounge only - mentioning that I've stayed there twice before and this time we'd only need the room from around 4pm to 8am in the morning. After consulting the duty manager, the answer is still no. Needless to say, I cancelled the reservation.
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