Originally Posted by
Mirk
You prove my point. It's almost impossible to reach the 360k by flying only economy so what can you give to people already being in Biz most of the time? : A dedicated travel manager
It makes sense imao, I provide this kind of service to most of my close family and they like it. I started doing that when I wasn't flying too much for someone raking usually 130k level miles in Y and it's very appreciated to have someone checking doing the check-in, entering your passport info, keeping an eye on the seats, finding the best itineraries, suggesting miles utilisation, having a look on the inventory for upgrades, doing the bookings, monitoring weather and possible disruption etc etc.
So if in addition to that, they also make sure of an even smoother experience on the ground then perfect. I would assume someone flying this much in J or above just don't want to be bothered having to do all the above and neither as being stuck in a queue or denied entry in the lounge because of the crowd.
As someone who already flies a lot in J, I can't see the appeal of this myself. Perhaps nicer ground services and less time in lines, but I imagine if you're at 200K+ mi annually you already have someone for this. For all the other 'concierge' stuff there's a litany of top tier credit cards and other services that already have this and are probably better (I doubt AF/KL is going to buy in Hamilton tickets, for instance
).