Originally Posted by
bobbybrown
Below are specifics to Southwest:
Upon Cuban immigration, they were asked to provide health insurance for which they simply showed Southwest boarding pass. In fact, WN doesn't collect boarding pass for Cuba flights because that is a proof of medical insurance.
First of all, this is not specific to Southwest, but all airlines flying direct from US to Cuba.
Secondly, while Aduana is aware of this, it is not clear that clinics and hospitals in Cuba are aware of this policy, in case you ever actually need medical care. There is a letter floating around on one of the Cuba forums that explains to clinic staff that the boarding pass serves as proof of insurance. Worth finding, printing and carrying IMO.