I genuinely wonder what those
service related extra benefits consist of, I'm presuming (knowing the
generous by nature element of the program itself
) something
à la Amex Plat e.g. concierge service etc. In my humble opinion, there was no need to add an extra level, as long as they woke up and realised that, apart from the bonus miles, it is mostly pointless going all the way to Platinum, considering that, with just 30 flights, you can get lounge access and the likes.
G