FlyerTalk Forums - View Single Post - Phone call from Amex asking if my business transmits money
Old Jan 24, 2017 | 9:35 am
  #11  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Probably. Those are all questions which, if answered affirmatively, would lead to questions about whether you have the required licenses.

But, I hope that you called the customer service number on your card and not any number provided to you on the call you received. If you call the # back and are asked any identifying questions, the so-called compliance questions could just be a cover to obtain your personal information.

If the call is legitimately from compliance, customer service will route your call.
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