K/T/Q eligible for GUP, but note to check carefully if the fare has upgrade limitations. Nice to note the response was within 2 working days - pretty good imho.
Dear Mr. Thai-Kiwi,
Please kindly be noted that nomally the economy booked under G/V/W/L are not eligible for GUP.
For K/T/Q on the nomal fare are available for GUP, however some times the are the special fare offered under K/T/Q with no upgrade condition. So, whenever you will purchase K/T/Q fare, you have to aware of the conditions as well.
Thank you and best regards,
K
Gold member service dept.
Royal Orchid Plus
From: Thai-Kiwi
Sent: Saturday, January 21, 2017 9:57
To: ROP Gold Members Service Center
Subject: Eligible fare classes for GUP economy to business
Hi,
can you confirm if economy T and K fare classes are eligible for GUP? I heard verbally they were from friends and the Seoul office, but a colleague in tells me the London THAI office is still saying Q or better if you want to use GUP. So there is some confusion
I note my recently arrived Gold Pack welcome letter states simply the ineligible fare classes are G/V/W/L, so it seems T and K should be OK.
I would be grateful if you could confirm T and K classes are valid for use of GUP.
Kind regards,
Mr Thai-Kiwi