FlyerTalk Forums - View Single Post - Tried United - now back to Delta, that was fast
Old Jan 23, 2017 | 5:53 pm
  #21  
pbarnette
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Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
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Originally Posted by fliesdelta
Also, what were the delay reasons? i.e., was it under UA's control (maintenance) or something out of their hands (weather, ATC)?
While that distinction matters, I think it matters a bit less than others. Yes, the airlines can't control weather, but they can control how they plan for and react to weather events. And that reaction can make a tangible difference in the experience between carriers.
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