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Old Jan 23, 2017 | 2:16 pm
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djjaguar64
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Originally Posted by ACYYZ/SD
Same issue occurred to me at the OS Lounge in Vienna a few months ago on a Regular Persons revenue ticket. Entered a "used" shower. Should it happen? Absolutely not. Miscommunication pure and simple. The key is in the recovery. It was resolved.
But 5 star airlines and 5 star lounges try to prevent such mishaps.
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