Originally Posted by
djjaguar64
Welcome back to reality, that is CX and HKG airport versus YYZ. But I have to agree with Dorian, this is a minor mishap, unlike the hair in my meal on AC.

Same issue occurred to me at the OS Lounge in Vienna a few months ago on a Regular Persons revenue ticket. Entered a "used" shower. Should it happen? Absolutely not. Miscommunication pure and simple. The key is in the recovery. It was resolved.