FlyerTalk Forums - View Single Post - Controversial: 'priority boarding' in SH is broken
Old Jan 23, 2017 | 2:18 am
  #22  
Fitch
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Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,379
I know a number of BA CC (current and former) are regular contributors here, but I would love to get a perspective on boarding from any gate staff handling BA depatures.

E.g. Do you get strong instructions from your management on Priority Boarding ? Do they back you up when you get DYKWIA complaints ? How are you performance measured ? What do you really think of the process and the passengers ?
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