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Thread: Never got the Alaska Airlines email - now what?
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Old Jan 22, 2017 | 10:42 pm
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socalgecko
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Originally Posted by anothertraveller12
One of my family members didn't receive the merger email. I've tried emailing Alaska and Virgin - but haven't heard anything back, and have no idea who the right person to call is to escalate it. Has anyone else dealt with this?
Check this thread: http://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1813840-special-services-vx-10k-bonus.html

The main issue most folks have been having is a lack of "qualifying activity" in the timeframe they looked at to see who was earning on their VX accounts.
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