Originally Posted by
Tafflyer
Got to love the way the Portuguese organise their national airline.
Probably unnecessary as a remark, but in actual fact innacurate: for the past year, the responsible for the "organisation" of the airline is a US-Brazilian national.
Originally Posted by
Tafflyer
I would suggest a different tact. Complain to TAP, sending a copy of your boarding pass, that you were on a business class flight but you were refused business service because the curtain was in the wrong place. Tell them you felt that you were downgraded by the crew and ask for compensation. Nothing to lose.
In any case, I would agree with this approach.