FlyerTalk Forums - View Single Post - Buy on board: Experiences and reactions from BA's shorthaul economy service
Old Jan 21, 2017, 4:55 am
  #741  
florens
 
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,532
Hey guys

OH and me had our first BoB flight today from BSL to LHR. 'Brunch time' flight, 11am departure.

ET cabin started in row 9, we are sat in 9EF. ET load 85/95 (89%).

First of all, M&S menu was only in the seatpocket of 9F, none found in 9D and 9E.

After takeoff the announcement about BoB was made.

After cabin crew was released, it took about 10 minutes for them to pass to take hot food order. No order noticed.

Then, after another 5 minutes, we were able to order. Ordered tea and a coke. First question was whether I wanted a receipt, which I found odd (usually this is asked at the end, no?). Then I was asked how to pay. Chose credit card.

Tea wasn't served right away due to the seat belt sign on (no turbulences though).

I only noticed 2 or 3 other purchases throughout the flight!

Tea was served about 7 minutes after seat belt sign had been switched off, which I found long especially because cabin crew clearly hadn't anything to do.
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