Originally Posted by
jrl767
"polite and understanding" to the individual in question, yet insulting and demeaning about the same individual in your FT post
I suggest he was neither "ignorant" nor deliberately "trying to rob you" ... I suggest a better description might be "uninformed" and therefore following what he thought was policy
again, true when spoken in the moment but more credible when written in the recap after the fact
My apology if I came out insulting or demeaning. I was just trying to make a point here. I was just repeating what I have witness most other would have said if they were put in my situation. I do not, in any way, think that way.