FlyerTalk Forums - View Single Post - How can I find out the actual reason flight was delayed?
Old Jan 20, 2017 | 10:47 am
  #5  
nallison
Suspended
 
Join Date: Sep 2013
Location: Mexico City
Programs: Life Miles, Miles and more
Posts: 518
Thumbs up

Thanks again for the help. Just to let you know how it turned out, I got a reply from customer services last night informing me that the delay was caused by waiting for operating crew from another flight, it is LH's responsibility in these cases, and as a result they are already processing the 600 euro compensation.

Pretty impressed with the turnaround time and the immediate acceptance of their responsibilities I must say. Well done LH
nallison is offline