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Thread: Delay compensation surprise
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Old Jan 20, 2017 | 4:12 am
  #3  
Ditto
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Why do you struggle if it clearly say you can contact their UK customer support with your ID and bank details and they will refund the money to it?

They should have obviously provided you with an EMD (Electronic Miscellaneous Document) number for the MCO (Miscellaneous Charges Order) they have created
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