Originally Posted by jayblez

I had the same issue. After getting bounced between Southwest and Hyatt a couple of times, I was able to get a competent Hyatt rep on the phone. She confirmed same day, same transfer quantities could be considered duplicates, and the transaction numbers were very close. She reached out to their Southwest liaison and everything was resolved within 12 hours.

Here's the phone number she said to call if I needed to get in touch again 800-323-7249