Originally Posted by
Low Roller
- Ask for what you want and explain why it's reasonable.
This point is one that many people don't consider.
One of my previous jobs was Night Manager during the soft opening of a hotel. The place was closed, gutted, and reopened. Unfortunately, we opened sooner than we should and charged market-rate for rooms that were not completely ready for guests.
My job essentially was listening to multiple (legitimate) complaints every day. [Worst job ever!]
What I quickly discovered is that different people may react diametrically opposite when it comes to offers of compensation. For example, offering to comp a night may thrill someone paying their own way. But, that same gesture might infuriate a business traveler who sees that as only benefiting her or his employer.
So, I think
Low Rider's suggestion to say what you'd like is good advice.