I can easily see how AA was named the best airline, and also can see how they could have been named the worst. AA's A game is better than anyone else. Best hard product, best soft product. The problem with AA is that they tend to be the worst when things go sideways.
Originally Posted by
Always Flyin
There remains no integration of the AA/US/HP flight attendant groups.
Legacy AA flight attendants are restricted to legacy AA flight attendant bases and work under the legacy AA scheduling system.
Legacy US and HP flight attendants are restricted to legacy US/HP bases; however, the legacy HP base at PHX is treated separately. If a legacy US flight attendant transfers there, they work under the rules dedicated to that base.
There is no date set for full integration. And AA doesn't seem to be in a rush to implement full integration.
It seems that pilot integration is more important than FA integration, as United's experience appears to show.