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Thread: Need advice on nightmare flight experience in China
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Old Jan 18, 2017 | 1:28 pm
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jsloan
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Originally Posted by danielonn
United owes you the hotel, delayed flight compensation, meal compensation and bonus frequent flier miles(perhaps refundig the portion that was delayed).
This is not correct. UA doesn't "owe" anything. UA may choose to provide a customer service token, but UA fulfilled its obligations under the contract of carriage. (BTW, a hotel voucher was already provided).
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