I don't see anything here that would justify or even get pity comp from UA. UA had nothing to do with the AC woes.
Originally Posted by
Ocn Vw 1K
Were all these flights (including the YUL to ORD) ticketed on UA (016) stock? I'd assume that the OP would have more attention from UA in that case.
Why? There's nothing about issuing the ticket that marries you to operational issues.