FlyerTalk Forums - View Single Post - Compensation? AC flight issues caused missed UA international connection

Jan 18, 2017 | 11:14 am

#10

emcampbe

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Quote:

Originally Posted by username

(assuming to UA)?
I guess the most efficient thing to do would have been to call UA to re-route on UA to ORD, IAD or EWR? Would UA have done that?

Thanks.

potentially they could have as long as it was an 016 ticket, but complicating factors include:

- On day of travel, AC as the operating carrier with the first flight that hadn't yet left was in charge at that point and is the one responsible for the OP - UA could potentially make the change, but they also would have every right to say "go to AC, they are responsible for taking care of you"
- If OP was checked in already, they would need to have AC cancel the check in (UA potentially could do that for the onward segments operated by them, but not the AC segment). UA wouldn't be able to touch the ticket until that happened.

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